Website FAQs in Kent and Surrey

Graphite Design has a dedicated team of designers and developers who are knowledgeable and passionate about helping businesses find the answers they need to all their website FAQs in Kent and Surrey


What is web design?

Almost everything you see on the internet has been designed with web design in mind. User interface (UI) design, graphic design, and copywriting all come together in this type of employment. Whenever you visit a website via an online search or a direct link, you can be assured that the page you land on has been thoughtfully designed to appeal to you. A visitor’s motivation to spend as much time as possible perusing the site is increased in this way. A well-designed website provides a satisfying brand experience while discreetly directing you to the desired end result. It needs to be a seamless synthesis of a solid design, a beautiful aesthetic, and engaging subject matter. Get in touch and let’s have a conversation about creating a fantastic website for your business.

What services do you offer?

At Graphite, we like to be there for our clients at every step of their journey, this is why we offer a multitude of services that will help your brand grow. We offer e-commerce website development, WordPress website development, print design, graphic design, logo design, web design and web development services for Kent, Surrey, Croydon, Bromley, Sevenoaks, Crawley, Tonbridge, Tunbridge Wells, Maidstone and London based businesses. Get in contact with us today to start your journey with us!

What is the difference between web design and web development?

Web design focuses primarily on how a website looks and feels to the visitor, using best practices in user-friendliness and graphic design. Web development is carried out behind the scenes in the site’s backend and typically involves developing software, building the site’s structure using code, and fixing bugs. To create a business website, most web designers would also be able to handle the web development aspects for you.

How important is web design?

Web design is important because it can affect your business performance. A poorly-designed website that’s hard to use will reflect badly on your brand, and could negatively impact your sales. Alternatively, a professionally-designed, user-friendly website should help to keep visitors on your site and increase sales. Considering over 3 billion people worldwide were buying online in 2022, this is an opportunity you can’t afford to miss out on.

How will a well-designed website help my business?

A well-designed website will increase user experience, which is very essential to get more conversions. When you build your website with a well-structured design, your customers and visitors will feel comfortable about visiting the website, immersing themselves in it and therefore are more likely to become potential customers. The very first step for your success is for your visitors and customers to enjoy the website experience, and that is ‘only’ possible by delivering a well-designed website.

How much does web design cost?

To quote for good web design, there must be a conversation between the client and the agency. The cost should reflect an appealing design and unique presence among competitors, even for a simple website. Our expertise in UX and working with diverse businesses ensures a cost-effective solution. A simple brochure website may take a few weeks and start from £4,000, while a complex e-commerce site could take a few months and start from £8,000, depending on the desired design and functionality. Web design cost varies per project, but this gives a general idea of what to expect. If you wish to know how much your dream website might cost you, get in contact with us now.

How to choose a web design company

To find the best web design company for your business, all you need to do is get in contact with Graphite Design, simple as that.

Will my website be mobile-friendly?

Let it be a ticket booking, online order, browsing, etc., people are keen to do these tasks on the go. Developing a responsive website will help in increasing the look and feel of your website on both small and large devices, it also increases the number of visitors, rankings in search engines. At Graphite Design, we ensure to develop a responsive website that will appeal to your visitors and deliver an superb optimised browsing experience.

What is responsive web design?

Also known as mobile-ready design, this type of web design ensures that your website reformats its content when viewed on a mobile device, resulting in a seamless user experience. When browsing a responsive website on a smartphone, you won’t need to zoom, scroll, or squint because the content has adapted to the smaller screen.

What is usability in web design?

Usability in web design involves understanding user behaviour and facilitating goal completion. It’s an iterative process of testing and improvement. Our designers focus on creating a positive user experience, starting from wireframes and continuing until the final website. We prioritise accessibility, functional links, fast loading times, and mobile responsiveness. Our design prioritises simplicity, consistency, and clear information architecture. Effective usability requires comprehensive research and testing to ensure relevance to the target audience.

How important is responsive web design?

Responsive web design is very important because it improves the user’s experience by reformatting content to fit on a mobile screen. It’s also a search engine ranking factor, meaning search engines will rank mobile-responsive websites higher than non-responsive sites to give search engine users a better experience. With smartphone usage rising year-on-year, responsive design is something your business can’t afford to skip.

What is CSS in web design?

CSS (Cascading Style Sheets) is a style sheet language used to describe how documents that are written in a coding language, such as HTML or JavaScript, should be displayed. The word ‘style’ is important here, because it highlights how CSS specifies your document’s colours, fonts, and page layouts. Think of HTML as the foundation, and CSS as the interior design.

What is CMS in web design?

A content management system (CMS), such as WordPress, is an online platform designed to help you create, upload, and maintain digital content without having to use any code. Ideal for creating blogs and business websites that need to be regularly updated, CMS are typically very user-friendly, providing a simple interface.

Do you work with small businesses?

We believe that potential can be found anywhere and that genius ideas can come from smaller and bigger businesses alike. This is why we work with businesses of all backgrounds and sizes.

What does SEO stand for in web design?

SEO stands for search engine optimization, and refers to the process of optimizing your website to give it the best chance of appearing high up on search engine results pages (SERPs). Using organic methods (i.e. not paying money to the search engine), you can improve the position of your website on search engine results pages and, as a result, increase the number of clicks and visitors to your website.

Do you do SEO for my website when you build it?

We offer a basic SEO setup package where we include items like metadata, tracking and analytics setup, and optimising your website for SEO as it is one of the crucial steps that will increase the possibility of getting many leads.

How long does it take to build a website?

It takes around 1 to 2 months starting from scratch till the end for basic information websites with less functionality. At Graphite Design, we can help you in building your website quicker, offering good advice and opinions from our team of design and development experts, helping to produce better, and quicker, results.

Can I update and maintain the website myself once it’s built?

Yes, you can keep update your website once it is built. However, if you don’t keep your website updated with fresh content and sofware updates, there are possibilities to lose your online visibility in the search engines, as well as the possibility of your website breaking. You should ensure that you always keep your website updated frequently, but if you’re not able to do that, Graphite Design can help you, with one of our Website Maintenance & Support Packages.

Can you handle ongoing maintenance?

Yes, of course, Graphite Design can handle maintenance for any live website. We think it’s really a good idea that your website needs to be updated frequently. One of our ongoing Website Maintenance & Support Packages can significantly help in better productivity, improve security and reduce the risk of failures.

I already have a website, how easy is it to change it?

The difficulty level of updating an already existing one depends on various factors, the most important being what changes are required. It can also be impacted by the website’s technology, complexity, and current design architecture. If it’s a simple, static HTML website, changes can be made easily with basic HTML and CSS knowledge. If it’s a dynamic website built with a content management system (CMS) like WordPress, changes can be made with a user-friendly interface. If it’s a custom-built website, the ease of change will depend on the code structure and the documentation provided. It is best to get in contact with us for a professional evaluation so we can advise you depending on your situation.



4 Westerham Trade Centre • The Flyers Way • Westerham • Kent TN16 1DE


Graphite Design have been quietly working throughout Westerham, Bromley, Croydon, Kent, Surrey, London and the South East UK for over 25 years.


Graphic designers for business cards, booklets, banners, catalogues, reports, brochures, exhibition materials and much more, for print and digital.


Web designers since the early days, we’ve seen it all come and go, but continue to evolve with technology. Our results are seen by millions of people.